MediationPay Escrow respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your information when you visit our website, https://mediationpay.com and use our services.

1. Information We Collect

a. Personal Information

When you use our escrow services, we may collect personal information, including but not limited to:

  • Account Information: Name, email address, phone number, and any other contact information you provide.
  • Payment Information: Financial details needed for transactions, such as bank details or credit card information.
  • Identity Verification: Copies of government-issued IDs or other verification documents, when required.

b. Transaction Data

We collect information related to the escrow transactions you process through MediationPay Escrow, including:

  • Payment amounts, currency, and transaction dates.
  • Details of transactions for verification and record-keeping.

c. Usage Data

We may collect technical data about how you access and use our website:

  • Device information (browser type, IP address, and operating system).
  • Log files and analytics data for usage patterns and activity tracking.

d. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookie settings in your browser, but disabling cookies may impact your ability to use certain features.

2. How We Use Your Information

MediationPay Escrow uses the collected data to:

  • Process Transactions: Facilitate escrow transactions between buyers and sellers securely.
  • Verify Identity: Ensure the authenticity of parties involved and prevent fraudulent activity.
  • Customer Support: Respond to inquiries and provide assistance related to transactions.
  • Improve Services: Enhance site functionality and user experience through analytics.
  • Legal Compliance: Fulfill our legal obligations and comply with regulatory requirements.

3. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist in transaction processing, identity verification, and analytics.
  • Legal Authorities: In response to lawful requests or to protect the rights and safety of MediationPay Escrow and its users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We prioritize the security of your data and implement encryption, access controls, and other security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Transaction records may be retained for regulatory compliance and dispute resolution purposes.

6. Your Rights and Choices

You have certain rights regarding your data:

  • Access and Correction: Request access to or correction of your personal information.
  • Deletion: Request deletion of certain information, subject to legal requirements.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Opt-Out: Choose not to receive marketing communications by following the unsubscribe instructions included in those emails.

7. Children's Privacy

MediationPay Escrow does not knowingly collect information from individuals under the age of 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [info@mediationpay.com]
Address: [651 N Broad St, Suite 201, in the city of Middletown, and country of new Castle—Middletown, Delaware, USA]